Ek9996 Privacy Policy – How Safe Is Your Data With Us

Welcome to ek9996. This Privacy Policy explains in detail how your personal data is collected, used, stored, and protected when you use our platform.

Ek9996 is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right, which is why our Privacy Policy is built on full transparency — so you always know exactly what is being done with your data.

By creating an account or continuing to use the ek9996 platform, you agree to the terms of this Privacy Policy. If you have any concerns about any part of it, please contact our support team before using the platform.

Ek9996 collects only the data that is strictly necessary — nothing more. The categories of data collected are set out in the table below:

Ek9996 uses the data it collects solely for the specific purposes listed below. It is not used for any additional purposes:

• Account management: Creating and maintaining your profile, ensuring login security, and monitoring account activity.
• Identity Verification (KYC): Verifying age and identity in accordance with legal obligations, and preventing money laundering.
• Transaction Processing: Processing deposits and withdrawals securely and identifying fraudulent transactions.
• Customer support: Helping resolve your issues and providing you with the information you need.
• Platform Improvement: Analyzing user experience to improve service quality.
• Security: Preventing and detecting fraud, hacking, and other misconduct.
• Legal obligations: Meeting regulatory requirements and complying with court orders or government directives.

Ek9996 never sells or shares your personal data with third parties for advertising purposes. If we ever intend to use your data for a new purpose, you will be notified in advance and your consent will be sought where required.

Ek9996 does not ordinarily share your personal data with anyone. Sharing may occur only in the limited circumstances described below:

• Payment Providers: Only the information necessary to process bKash, Nagad, Rocket, or bank transactions is shared.
• Game providers: Live Casino or slots game providers may receive minimal data necessary to operate the games.
• Law enforcement agencies: Data may be disclosed when required by government order, court directive, or legal investigation.
• Audit & compliance: Certain data may be shared when required for audits by licensing authorities.

Ek9996 uses cookies on its platform. Cookies are small text files stored in your browser that help enhance your experience on the platform.

We use three main types of cookies:

• Necessary Cookies: These cookies are essential for the platform to function properly. They cover login sessions, security tokens, and similar functions. Disabling them may prevent the platform from working correctly.
• Performance Cookies: These cookies help us understand which pages are most visited and where issues arise. Only anonymous, aggregated statistics are collected.
• Preference Cookies: These cookies are used to remember your language, theme, and other preferences.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

Ek9996 uses the latest technology and processes to keep your personal data secure. The key components of our security framework are:

• SSL/TLS encryption: All data exchanged between the platform and your device is protected with 256-bit encryption.
• Firewall Protection: Industry-standard firewalls and intrusion detection systems are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added security at login.
• Regular Security Audits: Regular penetration testing and audits are conducted by independent external security experts.
• Staff training: All staff receive regular training on data security and strictly adhere to access control policies.
• Data Backup: Regular secure backups are performed to prevent the risk of data loss.

However, no online platform can guarantee 100% security. We strongly recommend using a strong password and never sharing it with anyone. If you notice any suspicious activity, please contact our support team immediately.

As an ek9996 user, you have the following rights regarding your personal data:

Ek9996 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC documents: Retained for up to 5 years after account closure.
• Gaming history: For the duration the account is active, and for 3 years after closure.
• Log Files & Session Data: Typically deleted after 90 days.

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.

Ek9996 is a strictly adults-only platform. No one under the age of 18 is permitted to use our platform.

We do not knowingly collect data from anyone under the age of 18. Age is verified at registration and confirmed through identity documents during the KYC process.

Ek9996 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• A notification will be displayed on the platform.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be changed.

For significant changes, you will be notified at least 15 days before they take effect. Continued use of the platform after the changes indicates your acceptance of the updated policy.

If you disagree with any changes, please contact our support team or submit a request to close your account.